Shipping & Returns

Orders are processed within 2–3 business days of purchase. You will receive a confirmation email once your order has shipped, including tracking information.

Freight costs for large items are calculated at checkout based on your delivery address. What you see is what you pay — no surprises at the door.

We accept returns within 30 days of delivery on items that are undamaged and in their original condition.

• Items must be unused and free of damage
• Customer is responsible for return shipping costs
• Original shipping charges are non-refundable
• Refunds are processed within 5–7 business days of receipt

To start a return, email us at team@walnut-era.madethis.app with your order number and reason for return.